Procedure if a child is not collected
If a child is not collected within 15 minutes of the agreed collection time, I will try calling the parents’ contact numbers.
Then I will try the emergency contact numbers.
During this time, I will continue to safely look after the child.
I will continue to try the parents’ contact numbers and emergency numbers, but if I have heard nothing after 30 minutes from the original agreed collection time, I will then inform the local authority duty social worker.
I may charge an additional fee for late collection.